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Sales & distribution
The duka sales and distribution system is organized in such a way as to reach the end customers through wholesalers and dealers. Therefore, the dealer and the installer play an important mediation role. duka widely supports these partners, in order to ensure that they are always able to give proper advice to their customers. The flexibility to customer requests, the solutions tailored to particular space arrangements, the prompt order handling, as well as the respect for delivery terms are outstanding capabilities equally appreciated by dealers, installers and end-customers. The duka technical assistance service helps with problems in the shortest time. During visits, the partners become familiar with the company and its own particular abilities and capabilities. In a permanent showroom, all the duka models are presented and clearly explained in all their peculiarities. In modern multimedia rooms, with the help of multimedia communication systems, it is explained how to quickly and easily install a shower enclosure, how to tune it millimetrically, and which models better match difficult room arrangements. The flexibility to customer requests, the solutions tailored to particular space arrangements, the prompt order handling, as well as the immediate success are often attributed to luck. But durable success is achieved only by those, who command their work and follow their partner’s requests. duka always gave and gives maximum importance to both factors. Partner/Dealer ... |
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